2026 Employee Assistance Program

Life can be unpredictable, and having reliable support is essential for managing stress and adapting to changes. Baldwin County Schools employees and dependents have access to the district’s employer-paid Guidance Resources Employee Assistance Program (EAP), provided by Voya Financial.Whether you’re dealing with relationship issues, planning for retirement, coping with personal loss, or facing other challenges, the Voya EAP services are here to help. 

 

Important Documents

For assistance, please call (877) 533-2363 or (800) 697-0353 for TTY.

Support anywhere, anytime

To access your EAP services 24/7, as well as articles, podcasts, and videos, you can visit guidanceresources.com and use

Web ID: My5848i

Group Number: 752665

Confidential Emotional Support

Highly trained clinicians are available for counseling in person or via telehealth sessions up to 3 visits. Find help with a wide range of issues, including anxiety, depression, grief and life adjustments, relationship conflicts, and more.

Family Source

Receive qualified referrals and resources for finding child and elder care, hiring movers or home repair contractors, planning events, locating pet care, and more.

Legal Connect

Talk to attorneys for practical assistance with your most pressing legal issues, including divorce, adoption, family law, wills, trusts, and more. Need representation? Get a free 30-minute consultation and a 25% reduction in fees.

Financial Connect

Voya's financial professionals can assist with a wide range of topics such as retirement and tax planning, mortgages, budgeting, debt, bankruptcy, and more.

Mobile App

Download the mobile app from the Apple App Store or Android Google Play Store by searching Guidance Now.

Non-Medical Enrollment and Questions:
(877) 395-4741

Medical Enrollment and Questions:
(800) 610-1863

General Questions:

benefits@baldwincountyschoolsbenefits.com

Benefits

Other Links

Enrollment

Enroll Now!