Resources & Documents

This page contains information regarding products and eligibility that you might find helpful.

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General Resources

Important benefits information can be found under this Resources page.  In addition to this website, the Benefits Service Center is another benefits resource for enrollment assistance, benefits quesitons, and Annual Open Enrollment assistance.  Trained Benefits Specialists are available to answer your questions by calling (877) 395-4741.

State Health Benefit Plan (SHBP)

Locating an In-Network Provider

To locate an In-Network Provider, click the link below for the applicable carrier.

Contact SHBP

Contact State Health Benefit Plan at (800) 610-1863 or visit the State Health Website.


Contact LiveHealthOnline (Telemedicine)

Contact LiveHealthOnline at (888) 548-3432 or visit the LiveHealthOnline Website.

Employment Separations

Several benefits provided by the Baldwin County School District may remain accessible for a specific duration following your departure from the district. Please examine the available Continuation of Coverage choices outlined in the BCSD Separation Information document for further details.


Locating an In-Network Provider

To locate a participating MetLife provider, visit, and click on "Find a participating dentist" from the first section.  Select the PDP Plus network type and enter your location, and then follow the search instructions.

Contact MetLife

Contact MetLife at (800) 942-0854 or visit


Locating an In-Network Provider

To locate a participating MetLife provider, visit and choose "Find a Vision Provider," and a network drop down box will display.  Select the "MetLife Superior Network," enter your location, and click submit.


Contact MetLife Vision

Contact MetLife at (855) 638-3931 or visit

Life Insurance

Portability and Conversion Forms

You have the opportunity to continue your life insurance benefit should you terminate employment with Baldwin County Schools.  You may either port your policy to an individual term life plan or convert your policy to a whole life plan upon termination.  Additional information regarding these two options may be obtained by contacting MetLife. 

To apply, submit the Portability or Conversion forms to MetLife within 31 days of your employment termination date in order to ensure your coverage can continue. 


Contact MetLife

Contact MetLife at (800) 438-6388 or visit

Identity Theft

Contact Equifax ID Watchdog

Contact Equifax ID Watchdog at (866) 513-1518 or visit

Employee Assistance Program (EAP)

BCSD offers three Employee Assistance Programs:

  • ESPῩR - a free and confidential Employee Assistance Program (EAP) for employees and eligible family members. Accessible 24/7/365, the EAP focuses on supporting the mental health and wellness of teachers and staff.
  • The Georgia Department of Education provides a program for public school employees working 29 or more hours per week, offering up to six sessions of counseling and various resources.
  • Employees with Long Term Disability insurance can also benefit from The Standard's EAP, inclusive of WorkLife Services for the employee and their family.

All three EAPs are complimentary and detailed information can be found in the flyers above.

Contact Information:

ESPῩR - visit  www.ESPῩ and log in using your password: baldwin. You can also contact the EAP 24/7 but calling (800) 869-0276.

Georgia Public Education Employee Assistance Program - visit KEPRO and enter the code GADOE. You can also reach out to the program by calling (866) 279-5177.

Health Advocate: LTD participants - contact the Employee Assistance Program at (888) 293-6948 or

Retirement & Savings

For questions or additional information, contact the applicable carrier below.